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Help & FAQ's

Follow these simple steps to place an order

Ordering Steps

I don’t want to personalise my invite online
That’s completely fine, you can buy the product and e-mail us the details for your chosen invite and we will send you a proof.

I want to change some colours / patterns / symbols or add extra information
Currently you can only edit your details online, if you want colours, patterns, symbols or extra information adding, simply give us a call or place your order
and mention your requirements on the order notes and we’ll get that done for you.

I can’t seem to personalise any of the invites on my mobile phone
At the moment personalising invites on your smart phone is not supported.

Can I visit your office?
Our office is open Monday to Friday, 9am to 5pm so feel free to give us a call to book an appointment. If however you need to see us out of hours please give us a ring and we’ll see what we can do to cater for your needs.

I have a design / fold / pattern / colour in mind, can you help?
Of course we can! We can create bespoke designs, folds, patterns etc

How long does the whole process take
Once artwork is approved for print, the invites will be ready within 4/5 working days (depending on the actual invite ordered) Once finalised we will give you an expected delivery date, and all our orders can be tracked. If you require them sooner please give us a ring to see what can be done.

What is the minimum order?
The minimum order is 100 invites for any collection. However we are currently working on adding 50 cards to some of our collections, please get in touch if you need less then 100.

Do I get to see my invite before it gets printed?
Once you have placed your order and all details given, we will send you a digital proof so you can have a look at spellings, colours etc
Please note digital proof colours may vary in shade a few percentage from actual printed invite.

How can I get a hold of actual invites to have a look at?
This can be done in two ways:
1. Visit “Order Sample Pack” page
2. Visit our office where we have our full range on display for you to browse and our friendly team will be on hand to help, a warm welcome awaits you

• How do I request a sample pack?

This can be done by viewing the product/invite you like and then find the ‘sku’ code which will be underneath the product title on the page, once you have found the ‘sku’ select this from the drop down menu in the order a sample pack page. If you are struggling to find the sku or need further assistance please don’t hesitate to get in touch by emailing us at info@bespokeweddinginvitesuk.com or jake@bespokeweddinginvitesuk.com

If you have any other questions please send us an e-mail on info@bespokeweddinginvitesuk.com or give us a call on 0161 627 1857 and our friendly team will be happy to help

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Bespoke Wedding Invites UK

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